News
Competitive Bidding: Shut it down c...
Popular press is finally recognizing that CMS's so called "competitive bidding" program hatched by and against all odds, still being stuffed down... Read more
New Focus on Additional Therapies
About two years ago WrenCare made a decision to provide equipment and services somewhat unique in our industry. Home ventilator care is a service that... Read more
Profile of a Customer
MAs & CMAs
Patient/Caregiver
Discharge Planners
Respiratory Therapist
Case Managers
Directors of Nursing
Co-workers
Physician/Staff
Social Services
Nurses
Managed Care Organizations
Administrators
Suppliers
Franchisee
WrenCare Mission Statement:
To provide cost effective medical equipment and services, while maintaining a passion for satisfying our customer's needs.
To be accomplished by the following action steps:
- Consistently under-promising and over delivering our services.
- To wear a smile whenever we come in contact with another person. Remember, anyone you meet could be a potential customer.
- To make the extra phone call to let the often anxious customer know we will be there in a few minutes.
- To follow-up on all promises made to customers.
- To receive all the necessary information and documentation to accurately reflect our services.
- To treat every customer as an individual with the respect they deserve.