Dear Valued WrenCare Customer:

The management of WrenCare appreciates your business and wants to assist you with any concerns. If you have a problem or complaint, we encourage you to call our corporate office at 877-820-9391 and ask for a manager to assist you. We will do everything in our power to correct any problem and satisfy your needs. If you feel that WrenCare management cannot satisfy your concern, then you always have the right to contact Joint Commission on Accreditation of Healthcare Organizations (JCAHO). They can be reached in the following manner:

E-Mail: complaint@jcaho.org

Fax: Office of Quality Monitoring
        (630) 792-5636

Mail: Office of Quality Monitoring
         JCAHO
         One Renaissance Blvd.
         Oakbrook Terrace, IL 60181

         Adminstar Federal 1-877-299-7900
         Palmetto Government Benefits Administrators 1-866-238-9650

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.
  (800) 994-6610